Monday 22nd November

EFFECTIVE COMMUNICATION

COMMON MISTAKES:
(from Intelligent Business. Style Guide by Irene and Nikolas Barrall. Pearson Longman. The Economist)

FALSE FRIENDS:
(from Intelligent Business. Style Guide by Irene and Nikolas Barrall. Pearson Longman. The Economist)

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TELEPHONING:

Taking a message



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WRITING:

Basic Business Letter  
(from Intelligent Business. Style Guide by Irene and Nikolas Barrall. Pearson Longman. The Economist)